Welcome to the website of Berry Rutjes jr. Milliner. Berry Rutjes provides the services available on the website to you subject to the following terms and conditions.
By accessing or using the website, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions.

OUR COMMITMENT TO YOU
Our goal is that you are completely satisfied with your visit to our site and purchase(s) from us.  We are committed to helping you in any way that we can to ensure that your hat buying experience, whether online, over the phone, or in our store, is as easy and enjoyable as possible.  Though we’d like to believe that our execution of orders is perfect, from time to time we do make mistakes. It is in those mistakes, either ours or yours, that we want to help you in any way that we can to quickly rectify any issues that may arise.

PRIVATE POLICY
At Berry Rutjes jr. Milliner, we respect your privacy. We will never sell or distribute your name or personal information to outside parties.  Our customer database is kept confidential and will only be used for direct communication between Berry Rutjes and you.  Upon purchasing at our store, please know that we do not store your credit card information.

ELIGIBILITY
To be eligible to purchase goods on this website and to lawfully enter into and form contracts on this Site under Dutch law you must: (a) be aged eighteen (18) years of ages or older and (b) register on the Site and (c) be the able to make a payment.

LANGUAGE
This contract shall be concluded in English. 

PRICES
All prices indicated for products available via the website are inclusive of VAT (21%) at the current rates and are exclusive of delivery charges. The total cost of your order is the price of the products ordered and delivery charges.

PRODUCT DESCRIPTIONS
We will take all reasonable care to ensure that all details, descriptions, and images of products appearing on our website are correct at the time when the relevant information was entered onto the system; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors or other content available on the site are accurate, complete, reliable, current, or error-free. Although we aim to keep our website as up to date as possible, the information including product descriptions appearing on this site at a particular time may not always reflect the product exactly at the moment you place an order. We cannot confirm the price of a product until your order is accepted in accordance with our order acceptance policy. 

PURCHASE RELATED POLICIES
The products and services available on the site, and any samples thereof we may provide to you are for personal use only. You may not sell or resell any of the products or services, or samples thereof, you purchase or otherwise receive from us. Please note that samples are subject to availability. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms and Conditions. 

PLACING AN ORDER AND ORDER ACCEPTANCE
You will be guided through the process of placing an order by a series of simple instructions on the Site. You will be offered the opportunity to review your proposed order and confirm or correct it prior to finally placing your order. You place your order request for goods from the Berry Rutjes website by clicking on the SUBMIT BUTTON at the end of the online order process.

Once you have placed your order, you can do the payment in the webshop. We will send you an email confirmation providing you with the details and value of your order, which has been debited to your account.

Unless we have notified you that we do not accept your order or you have canceled your order in accordance with the cancellation section of the website, our acceptance of your order and the completion of the contract between you and us will take place when we have dispatched the goods ordered by you.

If you require any information regarding your order(s) please contact us by email:
info@berryrutjes.com.

The hats are custom-made. Therefore delivery takes 3 weeks from ordering it. If we are unable to fulfill your order following our order acknowledgment, we will contact you by email or telephone advising you of this. Specials flower making tools and flower making toolkits are in stock. Even the wooden hatstandaards are in stock. Delivery immediately after receiving payment.

PAYMENT
Is done in the webshop or after receiving the invoice by email. After receiving payment, we will deliver the goods. Work will not begin on your order until payment has cleared. If no payment has been received within 14 days (without prior arrangement) your order will be canceled.

TITLE TO GOODS
We will retain the legal ownership of the goods until full payment has been made by you and such payment has been received by us.

DELIVERY
Each piece is handmade to Berry Rutjes exacting standards of craftsmanship. The hats are custom-made. Therefore delivery takes 3 weeks from ordering it. If we are unable to fulfill your order following our order acknowledgment, we will contact you by email or telephone advising you of this.

Your piece will be shipped by an international parcel delivery service. Shipping overseas may incur import taxes (these are the client’s responsibility). Any claims for loss or damage to the shipment are the client’s responsibility.

You can also collect your piece at our shop in The Hague personally.

Specials flower making tools and flower making toolkits are in stock. Even the wooden hatstandaards are in stock. Delivery immediately after receiving payment.

ACCEPTANCE OF GOODS
Upon receipt, you must inspect the goods. You will be deemed to have accepted the goods unless you notify us that you have canceled the order and/or you return the goods in accordance with the Returns Policy. If no such action is taken, we shall not be obliged to accept any rejection of the goods at a later date. Your statutory rights are not affected.

If you have not received the entire order as detailed in the order confirmation email sent to you when an order is received, please email: info@berryrutjes.com

INTELLECTUAL PROPERTY
All content available on the website, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, and software, and the compilation thereof (collectively, the “content”) is the property of Berry Rutjes Jr. Milliner.

INDEMNIFICATION
You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys’ fees, resulting from any third-party claim, action, or demand resulting from your use of the Site. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys’ fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.

COMPLAINTS
If you wish to complain about any matter in respect of the goods please email:
info@berryrutjes.com

DISPUTES
Your use of this website and any purchase by you of any goods from Berry Rutjes Jr. milliner shall be governed by Dutch law and the parties hereto submit to the exclusive jurisdiction of the Dutch courts.

These Terms were most recently updated in August 2018.